Understanding how your workforce is feeling about the transition prior to the introduction of a digital technology is key to smoother transitions.  In this research we applied an empathy-led approach to digitalisation. In doing so we help organisations to create supportive environments that empower employees as technology reshapes their roles.

Digital technologies have the potential to bring considerable benefits to the construction sector including improved efficiencies and workflows, automation and improved accuracy, information sharing and collaboration, improved safety, and reduced costs. However, realising successful implementation of these technologies relies on good stakeholder involvement to understand their digitalisation needs and requirements.  Our research identifies six factors which act as barriers to stakeholder involvement in the construction sector.